This service includes
• Replacing your heel studs, you may have your originals in your little red bag please do include these if you would like us to use them, if not do not worry as we can provide new ones at no additional cost.
• Red Sole touch up includes the use of our touch up paint to cover minor scuffs or scrapes to the heel
If you have any other damage to your heels as we all know these can easily get damaged we will do our best to correct any other imperfections*
STEPS FOR PURCHASING:
1. PRINT YOUR ORDER FORM
Add to your shoe box (if you don't have a printer, please just write your name and the service you purchased)
2. SEND TO OUR ADDRESS ON THE ORDER CONFIRMATION EMAIL
3. TRACK USING SPECIAL DELIVERY
We recommend using the Royal Mail Special delivery service as they are insured for up to £500 and for a small fee you can increase the value of insurance depending on the price of your shoes. This method insures you can TRACK your product and insure it made it to us safely.
Once we receive your shoes it takes upto 14 working days (from the date we receive your shoes) to conduct the repair
If you have any specialist requirements including men shoe repairs, replace your insoles, recover the front of your red shoes and much more please get in touch with our team via email with your specialist repair requirements.
Available to UK customers only.
This service includes *FREE return delivery
** We can only repair the leather upper superficially. We cannot replace leather - we can only use our colour matched touch up paint to improve. The success of our repair depends on the severity of the damage.