Delivery

Delivery
Our delivery ranges between £1.50- £4.55 Your order will be picked and packed on the same day the order is received. Delivery will be made to your shipping address in 3-4 working days or less by Royal Mail if you select our standard delivery. If your order is required more urgently we offer an express service priced at £7.50 which will arrive in 48 hours (2 working days only)

When using our total repair service your shoes will be sent back via the Royal Mail Special delivery as it’s fully insured with you precious shoes up to the value of £500.00 if you pay the £5 return. This value can be increased please notify us of the value of your shoes should they exceed £500.00 . This service will be fully trackable and we will email you the tracking details when they are dispatched to you. In the unlikely event your shoes are lost by the Royal Mail we may require proof of purchase, such as the original receipt, in order to make a claim.  The Alternative postage without the £5 is we deliver via courier tracked only. The total repair services will take 2/3 weeks from the date we receive your shoes. 

Sending
When sending us your shoes please make sure you use a signed for service which is fully insured up to the value of your shoes. Red Soles can not take any responsibility for the loss or damage of your shoes which happens whilst in transit to our premises. Once your shoes are received they will be signed and checked at our premises.
 
International Delivery
Our international delivery service is TRACKED, AND INSURED sent by airmail anywhere in the world £12.00. Our international service takes 3 - 10 working days and will require a signature on delivery. Please ensure you provide an address where someone is available to sign, should you not be in this will be taken to your local postal service centre.